May 13, 2002

CNN - Upsell? Like Hell!

I don't know about you, but when I've had something online for a long time, I really don't like to be told I have to pay for it. New features? Yeh, I usually ante up. But not for something you used to give me--something that doesn't really cost you anything extra. Especially news. Haven't we learned our little lessons there?

Well, morbid curiosity led me to click on the Lion bites the zookeeper's arm off story at cnn.com just now.

Not too much information there. The zookeeper had been showing her family around. Big lion with big teeth severed her arm at the elbow. She's in serious condition. The lion's future is uncertain. Very sad. Indeed.

So sad that I really wanted to see the video of it. So, like I've done a hundred times before, I click the video link. And I get this little beauty. Huh? I can't see the video unless I pay? Hello? No free trial for me either. I know what free trials mean--mean's it's gonna cost me once I get used to it.

But the best part is, go to properties and see what the web smarties at CNN named the file - "cnn_upsell.html". Isn't that precious? And all this time I thought they were doing it to provide "more video at a higher quality than ever before."

Transparent. Bullshit. Keep your video, CNN.

I'll read it on the blogs next time.

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