May 11, 2006

I mean, I said to the lady on the phone...

...that it was a good thing I blogged and could share my particular America West experience with others online. She had no idea what I was talking about. I wonder if she does now?

How rewarding to see their practice of double or triple charging AFTER THE PURCHASE of tickets, and holding those funds, exposed. Did I mention that they lost the luggage involved with this trip as well? And only half came back the first day? Finally by 11 p.m. on day two, all luggage was accounted for.

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